Overview
Gulf Edge Marketing ("we", "us", "our") operates this website and provides digital marketing services to businesses in the United Arab Emirates. This policy explains what personal data we collect, how we use it, and your rights, in accordance with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data ("PDPL") and its executive regulations. By using this website or engaging our services, you acknowledge this policy.
Data protection contact
For any questions, requests or concerns about how your personal data is handled, contact us at support@gulfedgemarketing.com.
Personal data we collect
We collect personal data you provide directly — such as your name, company name, email address, phone number and any details in a message — when you submit a contact form, request a quote, or otherwise correspond with us. Where you engage us for services, we may also collect billing details and information needed to deliver the project (for example, website login credentials you choose to share, or content for your site). We also collect limited technical data automatically through this website (such as browser type, pages visited and general location) via analytics tools.
Purposes of collection, use and disclosure
- To respond to enquiries and prepare quotes
- To perform and manage services you've engaged us for, including billing and account administration
- To improve this website and our services based on aggregated, non-identifying usage patterns
- To send service-related updates and, only with your consent, marketing communications
- To comply with our legal and regulatory obligations in the UAE
Legal basis and consent
We process personal data on the basis of your consent, the performance of a contract with you, or our legitimate business interests, consistent with Article 4 of the PDPL. Where processing relies on consent, you may withdraw that consent at any time by contacting us; marketing emails include an unsubscribe option.
Disclosure to third parties
We do not sell personal data. We may disclose personal data to service providers who process it on our behalf (such as hosting providers, email platforms and analytics tools), bound by confidentiality and data protection obligations, or where disclosure is required by UAE law or a competent authority.
Cross-border transfer of data
Where personal data is transferred outside the UAE — for example, to a cloud hosting or software provider based overseas — we take reasonable steps to ensure the recipient provides an adequate standard of protection consistent with the PDPL before the transfer takes place.
Retention and security
We retain personal data only for as long as reasonably necessary to fulfil the purposes it was collected for, or as required by UAE law (for example, accounting and commercial records requirements). We take reasonable technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration or loss.
Your rights
Subject to the PDPL, you may request access to the personal data we hold about you, ask us to correct inaccurate data, request erasure, restrict certain processing, or object to processing carried out for direct marketing. To make a request, contact us at support@gulfedgemarketing.com. We will respond within a reasonable time.
Complaints
If you have concerns about how we've handled your personal data, please contact us first so we can address it directly. You may also have the right to lodge a complaint with the competent UAE data protection authority.
Changes to this policy
We may update this policy from time to time to reflect changes in our practices or in UAE law. The "last updated" date above reflects the most recent revision.
Contact
Questions about this policy can be sent to support@gulfedgemarketing.com, or by post to Guardian Towers, Level 14, Al Sa'adah, Zone 1, Abu Dhabi, UAE.