Agreement to these terms
These Terms of Service ("Terms") govern your use of this website and any services engaged through Gulf Edge Marketing ("we", "us", "our"), a business operating in Abu Dhabi, United Arab Emirates. By using this website or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use this website or our services.
Quotes, scope and acceptance
Prices shown on this website are indicative starting points, not binding offers. A binding engagement is formed only when we issue a written quote or proposal and you accept it (including by email or electronic signature, recognised under UAE Federal Decree-Law No. 46 of 2021 on Electronic Transactions and Trust Services). Specific scope, deliverables, timelines and pricing for a project are set out in that quote, proposal or invoice, which forms part of these Terms for that engagement.
Fees, payment and VAT
Fees are quoted in UAE Dirhams (AED) unless stated otherwise, and are exclusive of Value Added Tax (VAT) unless stated otherwise; VAT will be added at the prevailing rate under Federal Decree-Law No. 8 of 2017 where applicable. Payment terms are set out in each project's quote or invoice. We may pause work on any project with an overdue invoice until payment is received, and may charge reasonable late-payment charges on significantly overdue amounts as permitted by law.
Cancellation and refunds
Either party may cancel an ongoing project engagement with written notice, subject to any minimum term stated in the relevant quote or proposal. Fees for work already performed, and any non-recoverable third-party costs already incurred on your behalf (such as software licences or ad spend), remain payable. Where a project is cancelled before work begins, we will refund any deposit paid, less a reasonable amount for scoping work already carried out.
Intellectual property
Upon full payment for a project, you own the final deliverables created specifically for that project (such as bespoke website content, design files and copy), to the extent permitted under UAE Federal Law No. 38 of 2021 on Copyright and Neighbouring Rights. This excludes any third-party licensed assets, stock content, plugins, themes, platforms or tools used to build or run the deliverables, which remain subject to their own licence terms. We may retain the right to display completed work in our portfolio unless you request otherwise in writing.
Client responsibilities
You are responsible for providing content, access and feedback needed to deliver a project on schedule, and for ensuring that any content, trademarks or materials you provide to us do not infringe a third party's rights or breach UAE content regulations. Delays caused by late content, access or approvals may affect agreed timelines.
Confidentiality
Each party agrees to keep the other's confidential business information private, and to use it only for the purposes of the engagement, except where disclosure is required by UAE law or a regulatory authority.
Website use
You agree not to misuse this website, including attempting to gain unauthorised access to it, interfering with its operation, or using it to transmit unlawful or harmful content, consistent with UAE Federal Decree-Law No. 34 of 2021 on Combatting Rumours and Cybercrimes.
Consumer protection
Nothing in these Terms is intended to limit any right you have under UAE Federal Law No. 15 of 2020 on Consumer Protection. We aim to describe our services accurately and to honour the terms of every written quote we issue.
Limitation of liability
To the extent permitted by UAE law, we are not liable for indirect or consequential losses arising from your use of this website or our services. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited under UAE law, including liability for death or personal injury caused by negligence, or for fraud or wilful misconduct.
Termination
We may suspend or terminate access to this website, or an ongoing engagement, for conduct that breaches these Terms or applicable UAE law, without prejudice to any fees already owed.
Governing law and jurisdiction
These Terms are governed by the federal laws of the United Arab Emirates and, to the extent applicable, the laws of the Emirate of Abu Dhabi. Both parties submit to the exclusive jurisdiction of the courts of Abu Dhabi. Where a dispute cannot be resolved informally, either party may propose mediation or amicable settlement before commencing court proceedings.
Changes to these terms
We may update these Terms from time to time to reflect changes in our services or in UAE law. Continued use of this website or an ongoing engagement after changes take effect indicates acceptance of the updated Terms. Material changes affecting an active project will be communicated to you directly.
Contact
Questions about these Terms can be sent to support@gulfedgemarketing.com, or by post to Guardian Towers, Level 14, Al Sa'adah, Zone 1, Abu Dhabi, UAE.